Privacy Policy – The Sun Secret Collection

Last updated: 12/31/2025

The Sun Secret Collection takes the privacy and protection of your personal information very seriously. We are committed to complying fully with the General Data Protection Regulation (GDPR) and applicable data protection laws.

This Privacy Policy explains how The Sun Secret Collection collects, stores, uses, and shares personal data when you interact with our website or services.

1. Personal Data We Collect

a. Booking Enquiries & Contact Forms

When you submit an enquiry via our Booking Enquiry Form or Contact Form, we collect the information you voluntarily provide, which may include:

  • Full name

  • Email address

  • Telephone number

  • Country of residence

  • IP address from which the enquiry is submitted

This information is collected solely for the purpose of responding to your enquiry and communicating with you regarding your request. Communication may take place via email or telephone.

b. Booking a Villa

When you proceed with a booking through The Sun Secret Collection, we are required to collect additional personal information in order to prepare contractual documentation and provide our services effectively. This may include:

  • Full name

  • Residential address

  • Country of residence

  • Date of birth

  • Telephone number

  • Email address

  • Passport number

  • Passport issuing country

  • VAT number (for residents of Greece, where applicable)

This information is necessary to fulfil contractual, legal, and regulatory obligations related to your stay.

2. Storage of Personal Data

All personal data collected by The Sun Secret Collection is stored securely in databases managed by trusted third-party software providers (“Software Partners”) that are certified as GDPR-compliant.

  • All data is stored on servers located within the European Union.

  • Access to personal data is restricted to authorised personnel only.

Our current Software Partners include:

3. Use and Sharing of Personal Data

The Sun Secret Collection uses your personal data exclusively for legitimate business purposes related to your enquiry, booking, or service delivery.

We do not sell or disclose your personal data to third parties, except in the following limited and necessary circumstances:

  • Property Owners
    Your information may be shared with the owner of the villa you have booked strictly for contractual purposes, such as the execution of lease agreements, in accordance with applicable legal requirements.

  • Local Tax Authorities
    Where required by law, certain booking information may be submitted to local tax authorities in connection with rental agreements.

  • Trusted Service Providers
    Limited contact information (such as name, email address, and telephone number) may be shared with trusted third-party service providers (e.g. car rental companies, yacht charter companies, aviation providers, travel agencies) solely to ensure optimal service delivery.

All such third parties are required to process your data securely and in compliance with applicable data protection regulations.

4. Your Data Protection Rights

Under GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data, where legally permissible

  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us:

Email: reservation@thesunsecretcollection.com

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device by websites you visit. They help the website remember information such as preferences, settings, and interactions.

We use cookies for purposes including:

  • Remembering your wishlist and preferences

  • Analysing website traffic and visitor behaviour

  • Improving website functionality and performance

Cookies are essential to providing a smooth and efficient user experience.

For further information on how Google uses cookies, please visit:
https://policies.google.com/technologies/cookies

6. Marketing Communications

The Sun Secret Collection may use the information you provide to send you updates, news, and occasional promotional content, only where you have given explicit consent.

You may opt to receive communications via:

  • Email

You can withdraw your consent at any time by clicking the unsubscribe link in any email you receive or by contacting:

marketing@thesunsecretcollection.com

7. Email Marketing Platforms

We use Mailchimp as our marketing automation platform. By submitting your details through our marketing forms, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.

9. Contact

If you have any questions regarding this Privacy Policy or our data protection practices, please contact us at:

reservation@thesunsecretcollection.com